This policy explains how Plantoys handles information submitted through contact forms, inquiry forms, and ordinary website communication. We keep the policy practical because visitors usually share business contact details, product interests, and buying context.
We may collect your name, email address, phone number, company name, product interest, message content, and basic website interaction data. This information helps us answer questions about Plantoys dollhouses, STEM toys, outdoor play equipment, and service requests.
Submitted information is used to respond to inquiries, prepare product guidance, improve website content, and maintain records of customer communication. We do not sell personal information as a standalone data product.
Plantoys may share necessary details with service providers that help operate the website or respond to requests. These parties are expected to protect the information and use it only for the relevant service purpose.
You may request correction or deletion of contact information by emailing [email protected]. Some records may be retained when needed for legal, security, or transaction documentation reasons.